---
title: "Billing through the App Store | Maeve Social"
description: "Manage an Apple subscription, update payment details, cancel renewal, or request a refund through Apple."
url: "https://maevesocial.com/guides/billing/billing-through-the-app-store"
---

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1. [Home](https://maevesocial.com/)
2. [Guides](https://maevesocial.com/guides)
3. [Billing](https://maevesocial.com/guides/billing)
4. Billing through the App Store

# Billing through the App Store

Updated October 7, 2026

If you subscribed through the Maeve iOS app, Apple manages the subscription. Use your Apple Account to change or cancel it.

Billing & plan

App Store subscription

Managed through Apple

Manage App Store subscription

Illustration of Maeve's billing controls. Balances are examples; checkout and subscription changes show their final terms with the billing provider.

## Check your billing provider

Open **Settings > Billing & plan** under **Organization**. An Apple subscription shows **Apple-managed subscription**, your plan and status, and a **Manage App Store subscription** button.

The Stripe plan-change and cancellation controls are not available for this subscription. You need organization Owner, Admin, or Finance access to manage billing in Maeve.

## Change or cancel the subscription

1. Click **Manage App Store subscription** in Maeve.
2. Sign in with the Apple Account used for the purchase if prompted.
3. Select the Maeve subscription.
4. Review the available options and confirm your change in Apple.

On iPhone, you can also open **Settings**, tap your name, then **Subscriptions** and select Maeve. For cancellation, follow [Apple's cancellation instructions](https://support.apple.com/en-au/118428). If you are cancelling a trial, Apple advises doing so at least 24 hours before it ends.

Check the effective date shown by Apple. Maeve updates your plan after it receives Apple's subscription confirmation.

## Update your payment method

Payment methods are managed in your Apple Account. On iPhone, open **Settings**, tap your name, and select **Payment & Shipping**. Follow [Apple's payment-method instructions](https://support.apple.com/en-us/118293) to update the card or billing details.

If a renewal fails, resolve the payment through Apple, then return to Maeve and check access again. Do not assume a failed payment includes a grace period; check the status shown for your subscription.

## Cancel before deleting your Maeve Social account

Account deletion does not cancel Apple billing

Cancel the subscription through Apple before deleting your Maeve account. Deleting the account does not stop App Store billing. Check Apple's cancellation confirmation before proceeding. See [Delete your account](https://maevesocial.com/account-deletion) for what deletion affects.

## Request a refund

For an App Store charge, use [Apple's refund request process](https://support.apple.com/en-au/118223). Sign in to Apple's Report a Problem site with the account used for the purchase and select the charge. Apple reviews the request; approval is not automatic.

Apple handles refund requests for App Store payments. Your rights under applicable consumer law still apply. If you need help with the Service, contact <support@maevesocial.com>.

## Questions

### How do I know if I am billed through Apple?

Open Settings > Billing & plan. An Apple purchase shows an Apple-managed subscription panel and a Manage App Store subscription button.

### Why can I not change my plan in Maeve?

Apple manages the subscription. Use Manage App Store subscription to review and confirm plan changes there.

### Where do I cancel an Apple subscription?

Open Manage App Store subscription in Maeve, or Settings > your name > Subscriptions on iPhone. Select Maeve and complete cancellation through Apple.

### How quickly does a plan change show up in Maeve?

Maeve updates after receiving Apple's confirmation. Check the effective date shown by Apple.

### What happens if an Apple payment fails?

Update your payment details through your Apple Account and resolve any outstanding payment. Return to Maeve and check access again.

### Does deleting my Maeve account cancel the Apple subscription?

No. Cancel through Apple before deleting your Maeve account. The deletion dialog warns about active App Store subscriptions.

### Can Maeve refund an App Store purchase?

Apple handles App Store refund requests through its refund request process. Your consumer law rights still apply. Contact Maeve Social support if you need help with the Service.

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