---
title: "Invoices, Payment Methods and Tax | Maeve Social"
description: "Open the billing portal to download invoices, update your payment method, and check billing details."
url: "https://maevesocial.com/guides/billing/invoices-payment-methods-and-tax"
---

On this page

1. [Home](https://maevesocial.com/)
2. [Guides](https://maevesocial.com/guides)
3. [Billing](https://maevesocial.com/guides/billing)
4. Invoices, Payment Methods and Tax

# Invoices, Payment Methods and Tax

Updated September 12, 2026

For a subscription billed through Stripe, open **Settings > Billing & plan** under **Organization** and click **Manage in Stripe**. You need an organization Owner, Admin, or Finance role.

If your subscription is Apple-managed, use [Billing Through the App Store](https://maevesocial.com/guides/billing/billing-through-the-app-store) instead.

Billing & plan

MonthlyYearly

Basic

Current plan

AI credits included800 / month

Workspaces2

Manage in Stripe

InvoicesStripe billing portal

Payment methodStripe billing portal

Billing detailsStripe billing portal

Illustration of Maeve's billing controls. Balances are examples; checkout and subscription changes show their final terms with the billing provider.

## Download an Invoice

1. Open the Stripe billing portal from Maeve.
2. Find the invoice history and select the invoice you need.
3. Open the invoice and download its PDF.

To let an accountant manage invoices without accessing your content, invite them with the organization **Finance** role. See [Roles and Permissions](https://maevesocial.com/guides/account-and-team/roles-and-permissions-in-detail).

## Update Your Payment Method

1. Open the Stripe billing portal.
2. Find the payment method settings.
3. Add or update your card and save the change.
4. Check that the intended card is selected for future payments.

Stripe collects your card details through its hosted payment pages.

If a payment has already failed, also check for an outstanding invoice. Updating a card alone does not confirm that the invoice has been paid. Follow [When a Payment Fails](https://maevesocial.com/guides/billing/when-a-payment-fails) to check access afterward.

## Update Billing Details

Open the billing details in the portal to check your organization name, billing address, and billing email. Save any changes there.

Billing details are separate from your Maeve profile

Renaming your organization or changing your profile email in Maeve does not update the Stripe billing details. Edit them in the portal. If a field is not editable, contact <support@maevesocial.com>.

Use a billing email monitored by the person responsible for invoices and payment issues. Check the email on the billing account if receipts are going to the wrong person.

## Check Tax on an Invoice

Review the invoice for any tax charged and confirm that your billing address and business details are correct. Do not assume a tax amount from the plan price alone.

If an invoice appears incorrect, contact support with the invoice number and the details that need correcting.

## Questions

### Where do I find my invoices?

Click Manage in Stripe on Settings > Billing & plan. Open invoice history, select the invoice, and download the PDF.

### Does Maeve store my card details?

Stripe collects card details through its hosted checkout and billing portal.

### How do I change the card on the account?

Open Manage in Stripe, update the payment method, and check which card will be used for future payments.

### Can my accountant get the invoices without seeing my work?

Yes. Invite your accountant with the organization Finance role for billing access without workspace access.

### I renamed my organization and the invoices still show the old name.

Your Stripe billing name is separate from the organization name in Maeve. Update billing details in the portal, or contact support if the field cannot be edited.

### How is tax calculated?

Check the tax shown on your invoice and confirm the billing details are correct. Contact support with the invoice number if the amount appears incorrect.

### Receipts are going to the wrong person.

Check and update the billing email in Stripe. Changing a Maeve profile email does not update the billing account.

In Maeve Social

* [Pricing](https://maevesocial.com/pricing)