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Delete your account

Last updated October 7, 2026

This page explains how account deletion works and which records may remain outside the account.

How to delete your account

You can delete your Maeve Social account from inside the app:

  • Open Maeve Social and sign in.
  • Open More, then Settings.
  • Open your profile settings on the web, or account settings on mobile.
  • Select the account deletion option and read the warnings.
  • Enter your account email and confirm the deletion.

If you own an organisation that has other members, you must transfer ownership before deleting your account. Account deletion cannot be undone.

What is deleted

Deletion removes the data controlled solely by your account:

  • Your user account and authentication record.
  • Organisations where you are the owner and only member, including their workspaces, content, media, connected account credentials and related workspace data.

Subscriptions and billing

Web subscriptions for organisations deleted with your account are cancelled as part of deletion. If cancellation cannot be completed, deletion is blocked until the billing issue is resolved. Subscriptions for organisations that remain are not cancelled.

Deleting your account does not cancel a subscription billed through an app store. Cancel it through the store before deleting your account to stop future renewal charges.

What may remain

  • Shared workspaces. Content and activity contributed to an organisation owned by someone else remain with that organisation. Its connected accounts may also remain connected.
  • Social networks. Posts already published remain on the network. Deleting stored credentials does not necessarily revoke the network's authorisation. You can revoke Maeve Social in the network's account or app settings.
  • Billing records. Payment providers and Maeve may keep invoices and transaction records needed for accounting, tax, chargeback, or legal purposes.
  • Other retained records. Information may remain in backups, diagnostics and security or dispute records. Some records have no fixed expiry. Retention is explained in our Privacy Policy.
  • Other providers. Providers that process information for Maeve may retain records under their own legal and operational requirements.

Need help

If you cannot access the app or cannot complete deletion, contact moc.laicoseveam@troppus. We may ask for information needed to verify that the account belongs to you.