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Social media management for agencies

Every client gets their own workspace, their own channels and their own people. Work goes through your team before it reaches them, they approve from a link with nothing to log into, and the report lands in their inbox every month with your branding on it.

One client's calendar in Maeve, in month view, with each day stacked with scheduled posts showing their thumbnail, time, platform and status

A workspace for every client

Switching client takes a second and nothing follows you across. The bakery's Instagram, the clinic's Reels and the studio's TikToks never share a calendar, a draft, a media library or a label.

Your plan's connections and storage are pooled across the whole account, so a client with six channels and a client with two come out of the same allowance.

Switch workspace

Bright Copper Studio

  • Lily Dia Jewellery4 channels
  • Northside Dental3 channels
  • Harper & Co5 channels
  • The Bread Room2 channels

What stays inside one client

  • Calendar, drafts and scheduled posts
  • Connected accounts
  • Media Room
  • Labels, pillars and hashtag groups
  • Approval workflows and contacts
  • Analytics and reports
  • Who is in it, and what they can do

Your plan's connections and storage are shared across every client, so you spend them where the work is.

Everyone sees their own clients, and nothing else

Roles are set inside each client, so the same freelancer can run one account, draft on another and never see a third.

Above that, an organisation role decides who gets every client and who gets only what you pick. Your bookkeeper can have the billing page and nothing else.

The members screen in Maeve, listing each person with their organisation role and which workspaces they can reach, with pending invites underneath

A client or a stakeholder who reads the calendar and the numbers. Reads everything, changes nothing.

  • View content and analyticsincluded
  • Draft contentnot included
  • Upload medianot included
  • Publish and schedulenot included
  • Manage the media librarynot included
  • Campaigns and planningnot included
  • Inbox replies and moderationnot included
  • Send client reviewsnot included
  • Connect and manage channelsnot included
  • Manage workspace membersnot included
  • Workspace settings and API keysnot included
  • Billing and planOrganisation owners and admins, or the finance rolenot included
The four workspace roles and what each one unlocks. Pick a role to see it. Every capability a lower role has is included in the roles above it, and billing sits outside them on the organisation.

Sign-off that runs itself

Write the rule once: paid content needs two people, stories need one, anything for this client goes to them after your team has cleared it. Maeve then routes every post into it without anyone remembering to.

Reviewers approve or ask for changes with a reason, new versions show what moved, and a manager can override a stuck one on the record.

The approvals settings in Maeve with two workflows: a required one sending client content to the team and then the client, and a suggested one for stories, plus the catch-all row underneath

Approving, connecting their accounts, sending you photos, seeing what is coming: all of it happens through a link you send and can revoke.

No seat to buy, no password to reset for them in six months, and nothing in your workspace they should not see.

The page a client opens from a Maeve connection link, with a card for each platform you allowed and a line explaining they log in on each platform's own site

Settings, client connection link

Client connection link

  1. 01

    Choose the platforms your client can connect

    They only see the ones you pick here.

    • Instagram
    • Facebook Page
    • LinkedIn
    • Twitter / X
    • Threads
    • TikTok
    • YouTube
    • Pinterest
  2. 02

    Share the link with your client

    Active· Expires 21 Oct 2026

    https://app.maevesocial.com/connect/7c41b0a9e2f84d6b93ac5e18d740fb62

    Copy linkRegenerate linkRevoke
  3. 03

    See what your client has done

    Viewed 2 days ago.

    Show activity log

What a client can do without an account

  • Approve the monthRead every post as it will publish, then approve or ask for a change.Their own link
  • Connect their accountsThey log in on each platform, so no password ever reaches you.Expires in 30 days
  • Send you their photosImages land in the Media Room folder you picked.Up to 50MB each
  • See what is comingA read-only calendar showing only the fields you choose.You set the expiry

No seat to pay for and no login to chase. A client who would rather sign in can, with a code sent to their email.

The monthly report, already sent

Build it once per client, choose weekly or monthly, and Maeve rebuilds the PDF with fresh numbers and emails it to whoever you listed.

Each workspace carries its own logo and accent colour, and there is no Maeve branding anywhere in the PDF, so what lands looks like it came from you.

A Maeve client report PDF: a cover carrying the workspace logo, then an account overview of followers, reach, views, engagement and website clicks each with its own chart, the top performing posts, the engagement breakdown, views by post type and reach composition, the age and gender of the audience, and the cities and countries they are in
The client reports screen in Maeve, listing a monthly report with its recipients, its schedule, when it next sends and its last delivery

A social inbox for every client

Comments, direct messages and Google reviews land in the workspace they belong to, with the post someone is asking about beside the conversation.

Assign it to whoever runs that client, leave a note the customer never sees, and mark it done when it is handled.

The Maeve Social Inbox with channel filters, a list of conversations on the left, one comment thread open in the middle and the post it belongs to on the right

Approve it from the taxi

The phone app carries the calendar, writing and scheduling, approvals, client review and the inbox, which covers most of what an account manager does between meetings.

Your client can use it too. A push notification is often all it takes to get the month signed off.

The approvals tab in the Maeve phone app, listing the posts waiting on review
A client reviewing a post in the Maeve phone app, with approve and request changes
The social inbox in the Maeve phone app, showing a conversation and its reply box

When a platform says no on a client account

Temporary failures retry on their own. Anything else lands in one queue with the platform's reason in plain words, so you know before the client does.

Reconnect the account or pick a new time and it goes out as it was, rather than being rebuilt from memory.

The Maeve failed posts queue, grouped by what went wrong, with the platform error in plain words and retry and reschedule actions

Point an AI agent at one client, not all of them

Connect Claude, Codex or Cursor and grant it only the workspaces you choose. An agent working on one client cannot read another.

Reading is open once you allow it. Anything that publishes or deletes has to be confirmed by name before it runs.

The platforms your clients are on

Connect an account once and it keeps its own caption, media and settings from then on.

Questions

Can I run several clients without their content mixing?

Yes. Each client is its own workspace: its own calendar, drafts, connected accounts, media, labels, contacts and analytics. Open the wrong one and it is empty, because nothing is shared between them.

Do clients need an account to approve?

No. They get their own link by email, open it on their phone, read each post the way it will publish, and approve or ask for a change. If they would rather sign in and see everything in one place, they can, with a six digit code sent to their email. Either way there is no seat to pay for.

Can my team check it before the client sees it?

Yes. A review is made of stages. Put a team stage first and a client stage after it, and the client only ever sees the version your account manager has already approved.

Do I have to set that up on every post?

No. Build a workflow once and Maeve routes content into it by channel, platform, post type, label, campaign or who made it. Mark it required and nothing it matches can go out without the review.

Can someone be an editor on one client and read-only on another?

Yes. Workspace roles are manager, editor, creator and viewer, and they are set per client. On top of that, an organisation role decides whether someone sees every client, only the ones you pick, or nothing but the billing page.

Can my bookkeeper see the invoices without seeing the work?

Yes. The finance role covers billing and the plan and nothing else: no workspaces, no publishing, no analytics, no inbox.

How do I connect a client's accounts without their password?

Send them a connection link and pick which platforms it offers. They log in on each platform's own site, so no password reaches you, and the connection appears in their workspace ready to publish against. The link runs for 30 days and you can revoke it.

Can they send me their photos?

Yes. An upload link drops their images straight into the Media Room folder you chose. Images up to 50MB each, and the link expires when you say.

Can I show a client what is coming without giving them access?

Share a calendar snapshot. You choose the date range, the statuses and which fields are visible, down to whether captions and exact times are shown. The grid planner shares the same way, or exports as a PDF.

Do I get reports I can send to clients?

Yes, and they can send themselves. Build a report once, choose weekly or monthly, add up to ten recipients, and Maeve rebuilds the PDF with fresh numbers and emails it. Each workspace carries its own logo and accent colour, so the report looks like the client's, not ours.

Is the client experience white-labelled?

The PDF report is: your logo, your colour, no Maeve branding anywhere in it. The pages a client opens and the emails that carry the links still say Maeve Social, and there is no custom sending domain.

Can I work from my phone between meetings?

The phone app covers the calendar, writing and scheduling, approvals, client review, the inbox, media and analytics one account at a time. The grid planner, the workbench, campaigns and reports stay on the web.

Does the inbox cover every client account?

Comments come in from Instagram, Facebook, Threads, TikTok and YouTube, direct messages from Instagram and Facebook, and reviews from Google Business Profile and Facebook. X reports nothing back to any tool.

Can I point an AI agent at one client only?

Yes. A connection is granted the workspaces you choose, so an agent working on one client cannot read another, and anything that publishes or deletes has to be confirmed by name first.

How big does the agency need to be?

A freelancer with two clients runs on Basic. The client-facing parts, which are approvals, review links, connection and upload links, calendar shares and scheduled reports, are on Standard, which covers five team members and five clients. Premium lifts the caps.

Pricing

Basic

$20USD / mo

Best for freelancers and small businesses

Billed $240 yearly

  • 1 user account
  • 2 workspaces
  • 20 social connections
  • Publish to all 9 platforms
  • 800 AI credits every month
  • Content Workbench
  • Strategy briefs & content pillars
  • Social Calendar & Grid Planner
  • Recurring & evergreen posts
  • First comment scheduling
  • Social Inbox for comments, DMs & reviews
  • Saved captions & replies
  • Advanced analytics & best times to post
  • Media Room with folders & Canva import
  • Hashtag & Label Manager
  • Discovery: 1 competitor, 3 hashtag watches
  • API, CLI & MCP access
  • 20GB Media Storage
Start Your Free Trial

3 days free. Cancel anytime.

Standard

$79USD / mo

Best for agencies, teams and businesses

Billed $950 yearly

  • Everything in Basic +
  • 5 team members
  • 5 workspaces
  • 50 social connections
  • 1,500 AI credits every month
  • Roles and permissions
  • Internal collaboration & approvals
  • Client review links, no client seat needed
  • Client portal & contact management
  • Client media upload links
  • Comment-to-DM & keyword auto-replies (IG & FB)
  • Grid Planner share links & PDF export
  • Shareable calendar links
  • All-channels aggregate analytics
  • PDF reports & scheduled report sends
  • Meta, TikTok & LinkedIn ads and boosting
  • Discovery: 5 competitors, 10 hashtag watches
  • 50GB Media Storage
Start Your Free Trial

3 days free. Cancel anytime.

Premium

$158USD / mo

Best for large agencies and businesses

Billed $1900 yearly

  • Everything in Standard +
  • Unlimited team members
  • Unlimited workspaces
  • Unlimited social connections
  • 3,000 AI credits every month
  • Discovery: 15 competitors, 20 hashtag watches
  • Team performance insights
  • Dedicated Success Manager
  • White-glove phone support
  • 100GB Media Storage
Start Your Free Trial

3 days free. Cancel anytime.

Secure Payment via Stripe

Cancel before your trial ends to avoid the first charge. Subscription fees, including renewal payments, are non-refundable except where required by law. See the terms of service.

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