Notification Settings
Updated
Open Settings > Notifications under Personal to choose which notifications you receive. Your preferences apply across your workspaces and do not change anyone else's settings.
Change a Notification
- Find the notification you want to change.
- Turn In-app or Email on or off for that row.
- Wait for the change to save before changing another toggle.
Changes save automatically. In-app notifications appear in the notification bell. Email notifications go to the address on your profile.
Push notifications are managed in the Maeve mobile app.
Choose Which Events Notify You
| Group | Notifications |
|---|---|
| Assignments | Tasks assigned to me |
| Mentions | Mentions in comments |
| Inbox | New inbox messages |
| Reviews | Review requests, review reminders, updated content to review, changes requested on my content, approvals on my content, reviews completed, cancelled or expired, and messages on reviews I'm part of |
| Publishing | Publishing failures, missed scheduled posts, and accounts that need reconnecting |
| Workspace | Team insights turned on |
Reviews covers your team's and your clients' review activity. Clients are emailed about their reviews and do not use these settings.
For example, turn on email for Review requests if you need to know when a review is waiting on you. Turn on Mentions if you want an email when a teammate mentions you in a comment.
Check the Defaults
In-app notifications start on for every event except New inbox messages. Email starts on for these events:
- Publishing failures.
- Missed scheduled posts.
- Accounts that need reconnecting.
- Approvals on my content.
All other email notifications start off.
If a Toggle Is Disabled
Email is not currently available for New inbox messages, Reviews completed, or Team insights turned on. The disabled control shows a reason underneath it.
Controls also pause briefly while a preference is saving. Wait for that update to finish before making another change.
Questions
Are notification settings per workspace?
No. Your notification preferences apply across your workspaces and only affect you.
Which notifications email me by default?
Publishing failures, missed scheduled posts, accounts that need reconnecting, and approvals on your content. Other email notifications start off.
Why do I not get notified about new inbox messages?
New inbox messages is off by default. Open Settings > Notifications and enable In-app for that row.
Which notifications cover approvals?
The Reviews group covers review requests, reminders, decisions on content you sent for review, and messages on reviews you are part of.
Where do push notifications come from?
Push notifications are delivered through the Maeve mobile app and managed there.
Why is a toggle greyed out?
Email is unavailable for new inbox messages, reviews completed, and team insights notifications. Controls also pause while a change is saving. Check the reason shown beneath the toggle.
Which notifications should I turn on first?
Enable the events you need to act on. For example, turn on Review requests if you review posts, or Mentions if your team asks questions in comments.