Notification Settings
Updated
Open Settings > Notifications under Personal to choose which notifications you receive. Your preferences apply across your workspaces and do not change anyone else's settings.
Change a Notification
- Find the notification you want to change.
- Turn In-app or Email on or off for that row.
- Wait for the change to save before changing another toggle.
Changes save automatically. In-app notifications appear in the notification bell. Email notifications go to the address on your profile.
Push notifications are managed in the Maeve mobile app.
Choose Which Events Notify You
| Group | Notifications |
|---|---|
| Assignments | Tasks assigned to me |
| Mentions | Mentions in comments |
| Inbox | New inbox messages |
| Approvals | Approval requests, changes requested on my posts, approvals on my posts, and messages on approvals I'm involved in |
| Reviews | Client messages on review items, client changes requested, and client approvals |
| Publishing | Publishing failures, missed scheduled posts, and accounts that need reconnecting |
| Workspace | Team insights turned on |
Approvals covers internal approval activity. Reviews covers client activity through review links. You can enable notifications for either group without enabling the other.
For example, turn on email for Approval requests if you need to know when someone asks you to review a post. Turn on Mentions if you want an email when a teammate mentions you in a comment.
Check the Defaults
In-app notifications start on for every event except New inbox messages. Email starts on for these events:
- Publishing failures.
- Missed scheduled posts.
- Accounts that need reconnecting.
- Approvals on my posts.
All other email notifications start off.
If a Toggle Is Disabled
Email is not currently available for New inbox messages or Team insights turned on. The disabled control shows a reason underneath it.
Controls also pause briefly while a preference is saving. Wait for that update to finish before making another change.
Questions
Are notification settings per workspace?
No. Your notification preferences apply across your workspaces and only affect you.
Which notifications email me by default?
Publishing failures, missed scheduled posts, accounts that need reconnecting, and approvals on your posts. Other email notifications start off.
Why do I not get notified about new inbox messages?
New inbox messages is off by default. Open Settings > Notifications and enable In-app for that row.
What is the difference between the Approvals and Reviews groups?
Approvals covers internal approval activity. Reviews covers client comments and decisions through review links.
Where do push notifications come from?
Push notifications are delivered through the Maeve mobile app and managed there.
Why is a toggle greyed out?
Email is unavailable for new inbox messages and team insights notifications. Controls also pause while a change is saving. Check the reason shown beneath the toggle.
Which notifications should I turn on first?
Enable the events you need to act on. For example, turn on Approval requests if you review posts, or Mentions if your team asks questions in comments.