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Connecting Your Social Channels

Updated

Open Settings, then Social channels, to connect an account to your workspace. You need the Manager role to connect accounts directly.

Select a platform, sign in on its own website, and approve access for Maeve. You enter your password on the platform's sign-in page. Maeve does not receive or store it.

  1. 1Pick the network
  2. 2Approve on the network
  3. 3Connected

Connect available channels

3 / 20
InstagramBusiness or creatorConnect
FacebookBusiness PageConnect
TikTokBusiness or CreatorConnect
LinkedInPage or ProfileConnect

Before You Start

Check that you have access to the account and that its type is supported:

NetworkYou need to beAccount type
InstagramThe account holder, plus Page admin if you connect through FacebookBusiness or creator
FacebookPage adminBusiness Page
LinkedInThe profile owner, or hold a posting role on the PagePage or profile
XThe account holderProfile
ThreadsThe account holderProfile
TikTokThe account holderBusiness or creator
YouTubeChannel owner or managerAny channel
PinterestThe account holderBusiness or profile
Google Business ProfileManager of the locationA location

Who Can Connect

You need the Manager role to connect, rename, re-sync, or disconnect a channel. If you do not have this role, ask a workspace Manager to connect it.

On Standard and Premium, Editors can generate a client connection link so the account owner can connect their accounts. Follow the client connection steps below to create one.

Approving on the Network

Facebook's access request dialog headed Review Maeve Social's access request, listing permissions for managing product catalogs, managing ads and ad accounts, accessing Facebook ads and stats, managing your business, and for the selected Instagram accounts, accessing profile and posts, uploading media and creating posts, managing comments, accessing insights and managing messages, with Back and Save buttons at the bottom
Review and approve Maeve's requested permissions on Facebook. Other platforms show their own permission screens.

Approve the requested permissions on the platform's access screen. Missing permissions can prevent the connection or stop related features from working.

Choosing the Right Account

If your login has access to several accounts, select the ones you want to add to this workspace.

Back from Facebook

Select Facebook Pages

Pick the Pages to add to this workspace.

  • The Flour Shop
  • The Flour Shop Cafe
  • Flour Shop WholesaleConnected
  • The Flour Shop EventsCan't add yet

    Your Facebook login doesn't have full access to this Page. Ask whoever runs the Page to give you full access on Facebook, then connect Facebook again.

Connect

When only one account comes back, this screen submits itself and you never see it.

Accounts already in the workspace are marked Connected and cannot be added twice. If only one account is available, Maeve selects it automatically.

If a Facebook Page shows Can't add yet, ask the person who manages the Page to give you full access, then try connecting again.

What Counts Against Your Limit

A connection is one account on one platform. Maeve counts connections across workspaces. If you want to free up a connection, you'll need to disconnect it.

When a Connection Breaks

A platform may expire your connection and require you to sign in again. Maeve emails you when an account needs reconnecting.

You may also need to reconnect after changing your password, removing Maeve's access in the platform settings, or losing permission to manage a Page.

Your connected channels

2

LinkedIn

Your Company

LinkedIn Page
Re-sync

Your Name

Needs reconnecting
Reconnect

This account got signed out. Reconnect it to keep publishing.

To reconnect:

  1. Open Settings, then Social channels.
  2. Find the account marked Needs reconnecting under Your connected channels.
  3. Select Reconnect and complete the platform's sign-in and permission steps.

Reconnect the same account to keep its scheduled posts attached. If the platform reports a permission problem, restore your access to the account before trying again.

Removing a Channel

  1. Open Settings, then Social channels.
  2. Find the account and select Disconnect.
  3. Check the scheduled post count in the confirmation dialog before confirming.

Disconnect, with and without a queue

Disconnect account

Disconnect The Flour Shop?

This account has 3 scheduled editions. They will not publish unless this account is reconnected.

CancelConfirm disconnect

Disconnect account

Disconnect Flour Shop Wholesale?

No scheduled content will be affected. Connection-specific configuration may be lost.

CancelConfirm disconnect
Maeve counts what is queued on a channel before it lets you disconnect it. The posts are not cancelled, they stay scheduled and fail at their publish time, so reconnecting the same account before then is enough to save them.

Scheduled posts stay in the queue after you disconnect. They will fail if the account is still disconnected when their publish time arrives.

Connecting the same account again restores the connection to its queued posts. Posts whose publish time has already passed need your attention separately.

Letting a Client Connect Their Accounts

On Standard and Premium, you can send your client a connection link. They do not need a Maeve account or access to your workspace. You need the Manager or Editor role to create the link.

  1. 1

    Open the client connection link panel

    Go to Settings, then Social channels, and find Client connection link.

  2. 2

    Choose the platforms

    Select the platforms your client needs to connect. Google Business Profile is not available through client connection links.

  3. 3

    Generate and send the link

    Select Generate link, then Copy link. Send the link to your client. Maeve does not email it for you.

Settings, Social channels

Client connection link

  1. 1

    Choose the platforms your client can connect

    Your client only sees the platforms you pick here. Changes apply when you generate a new link.

    Instagram, Facebook Page, TikTok

  2. 2

    Share the link with your client

    They open it in a browser and connect their accounts. No Maeve Social account needed.

    Active· Expires 11 Oct 2026

    app.maevesocial.com/connect/3f9c8ad2

    Copy linkRegenerate linkRevoke

  3. 3

    See what your client has done

    Viewed 3 times. Last viewed 12 Sep 2026, 09:19.

    • Account connected — @theflourshop12 Sep 2026, 09:21
    • OAuth started — instagram12 Sep 2026, 09:20
    • Link viewed12 Sep 2026, 09:19
    • Link created11 Sep 2026, 16:02

Standard and Premium only, and only a manager or an editor can generate one.

Where the link is made. You pick the networks the client is offered, and the workspace gets one live link at a time, so regenerating stops the one you already sent. The activity log is how you find out whether they opened it.

The link expires after 30 days. Each workspace has one active link at a time. Select Regenerate link to replace it, then send the new URL to your client. The previous URL will stop working.

Your client opens the link, selects a platform, and signs in on that platform to approve access. The accounts they connect are added to your workspace.

app.maevesocial.com/connect/8f2c

Connect your accounts

This is a secure way to connect your accounts. You log in on each platform's own site, so we never see or store your password.

Connect available channels

InstagramBusiness or creatorConnect
FacebookBusiness PageConnect
LinkedInPage or profileConnect
TikTokBusiness or creatorConnect

Your connected channels

1

Instagram

@yourbrand

Instagram

What a client sees when they open a connect link. The address bar is the point: this page sits outside Maeve, so they never sign in and never see your workspace.

Open Show activity log in the link panel to check whether your client has opened the link or connected an account. Failed connection attempts appear there too.

Your client can disconnect accounts they added through that link. This removes the connection from your workspace, so scheduled posts can fail. A replacement link only lists accounts connected through that new link.

Questions

Does Maeve store my social passwords?

No. You sign in on the platform's own page and approve Maeve's access. To remove that access, use the platform's settings or disconnect the account in Maeve.

Does Instagram need a Facebook Page?

No. You can connect a business or creator account directly through Instagram. Connect through Facebook if you need collaborator tags, product tags, or music. That option requires a linked Facebook Page.

Why can I not connect an account?

Check the message on the platform tile. Manager only means you need a workspace Manager to connect the account. If you have reached your organization's connection limit, disconnect an unused account or change your plan.

Can the same account be connected in two workspaces?

Yes. Open each workspace and connect the account separately.

What happens to scheduled posts when I reconnect?

They stay attached to the account. Complete the reconnection before their publish time so Maeve can publish them.

What happens to scheduled posts if I disconnect?

They stay scheduled but will fail if the account is disconnected when they are due. Maeve shows the affected post count before you confirm.

Why did my connection stop working?

The platform may have expired or revoked Maeve's access. Password changes, removed permissions, and changes to your Page access can also require you to reconnect. Check the error beside the account in Settings, Social channels.

Why do the two channel counts differ?

The count above the connection grid includes every connection in your organization. Your connected channels only counts accounts in the current workspace.

Can a client connect an account without a Maeve login?

Yes. On Standard and Premium, a workspace Manager or Editor can generate a client connection link in Settings, Social channels. Send the link to your client so they can connect their accounts.

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