Starting a Chat With Maeve
Updated
Click Ask Maeve in the bottom bar to open the AI assistant. Use it to draft text, find saved content or ask about your posts' performance.
What will people make at the workshop, and where should they book?
Start a Conversation
- Select the workspace you want to work in.
- Click Ask Maeve.
- Enter a request and click the send button.
- Read the response and reply in the same chat to refine it.
Include the subject, channel and facts Maeve should use. For example:
Write two Instagram captions for our Saturday workshop. It starts at 10 am, costs $40, and bookings close on Friday. Keep each caption under 80 words.
Maeve uses the current workspace's knowledge and saved instructions. Check Workspace Knowledge and Instructions if the response uses the wrong tone or outdated facts.
Choose Where to Ask
| Where You Ask | What Maeve Can Work With |
|---|---|
| General workspace chat | Your request and workspace context; supported lookups and draft creation |
| With an editable post open | The open draft, including its caption; direct caption changes when requested |
| With a Workbench page open | Context from the accessible page for discussion and suggestions |
To work on an existing caption, open the post first. To create a separate saved draft, use general workspace chat with the post editor closed and no Workbench page open.
Continue or Reopen a Chat
Open chats appear in the bottom bar. Select one to continue it, or use Chat history to find and reopen an earlier conversation.
Use the panel controls to minimize, expand or close the chat. Closing the chat window does not erase it from history.
Stop a Response
While Maeve is working, the send button becomes Stop turn. Click it to stop the current response. Check the result before sending another request, because a step that already completed is not undone by stopping the response.
What Requires the App's Other Controls
Maeve can write suggestions, save a draft when asked, and change an open caption. It cannot currently schedule or publish posts, send inbox replies, or edit a Workbench page for you. Use the relevant screen to carry out those actions.
Maeve AI uses your organization's AI credits and is unavailable during the free trial. See AI Credits for access and balances.
Questions
How do I open Maeve AI?
Select your workspace and click Ask Maeve in the bottom bar.
Does Maeve know which post I have open?
An open editable post supplies draft context. Open the post before asking for a caption change.
Can I return to an old conversation?
Yes. Open Chat history and select the conversation.
Does closing a chat delete it?
No. You can reopen it from Chat history.
Can Maeve schedule or publish for me?
Not currently. Use the post editor or calendar to schedule and publish.
Is Maeve available during the free trial?
No. AI access starts with an eligible paid subscription and available AI credits.