Managing Your Plan
Updated
Open Settings > Billing & plan under Organization to manage your subscription. Billing applies to the organization and all its workspaces. You need an organization Owner, Admin, or Finance role.
Basic
Current planChange Your Plan
For a subscription billed through Stripe:
- Open Billing & plan.
- Click Manage in Stripe on your current plan or Switch in Stripe on another plan.
- In the portal, select the plan or billing cycle you want.
- Review the amount and effective date shown before confirming.
- Return to Maeve after completing the change.
Maeve updates your plan when it receives the subscription change from Stripe. Use the portal to manage your existing subscription rather than starting a new checkout.
For an Apple-managed subscription, click Manage App Store subscription. See Billing Through the App Store.
Compare Monthly and Yearly Billing
Use Monthly and Yearly above the plan cards to compare prices. This switch changes the displayed prices; it does not change your subscription.
Yearly billing costs about 20% less than twelve monthly payments. The yearly card shows a monthly equivalent and the total charged for the year. Features and limits are the same for both billing cycles.
See Maeve Social Pricing and Features for the plan comparison.
Check an Upgrade
When the upgraded plan takes effect, its features and limits become available across your organization. Your existing workspaces, content, and channel connections remain in place.
AI allowances follow their monthly credit cycle. See AI Credits before upgrading solely for more credits.
Check a Downgrade
Compare your usage with the lower plan before confirming. When the lower plan takes effect, its limits apply to new additions.
| If you exceed the new limit | What changes |
|---|---|
| Connected social accounts | Existing connections remain; you cannot connect another account until you are below the limit |
| Workspaces | Existing workspaces remain; you cannot create another until you are below the limit |
| Storage | New uploads are blocked until space is available or the plan limit increases |
Features excluded from the lower plan become unavailable. For example, inbox automation rules stop running below Standard. The saved rules can run again when you return to a plan that includes automation.
Questions
Where is billing in Maeve?
Open Settings > Billing & plan under Organization. The subscription covers that organization's workspaces.
Who can manage billing?
Organization Owners, Admins, and Finance users. Finance provides billing access without workspace access.
How much cheaper is yearly?
Yearly billing costs about 20% less than twelve monthly payments. Check the yearly total displayed on the plan card.
How do I change plan?
Click Manage in Stripe or Switch in Stripe, select the plan in the portal, and review the amount and effective date before confirming. Apple-managed subscriptions are changed through Apple.
Does upgrading disturb anything?
Your existing content, settings, and connections remain. The new features and limits apply when the upgraded subscription takes effect.
What happens to my extra workspaces if I downgrade?
Existing workspaces remain accessible, but you cannot create another until you are below the new limit.
What happens to channels over the limit after a downgrade?
Existing channels remain connected and can publish. You cannot connect another until you are below the new limit.
What happens to features I lose on a lower plan?
Those features become unavailable when the lower plan takes effect. For example, saved inbox automation rules stop running below Standard.